BD Game FAQ — All your questions,
All Answers in One Place

Login Page Go to the login page and select the "OTP" tab. A 6-digit code will be sent to your registered number — use it to log in. You can then set a new password from your profile settings.

Yes — after 5 consecutive incorrect password attempts, your account will be locked for 30 minutes as a security measure. Once locked, use OTP to log back in. If you need urgent access, at the Help Center Contact us.

Yes, you can log in to bd game from multiple devices. However, if you notice an unfamiliar device, end that session from your profile immediately and change your password.

Yes! The BD Game Android app supports biometric (fingerprint) login. App download then enable biometric login from the app settings.

Checking "Remember me" will 30 days your session will remain active. Otherwise, you will be logged out automatically after 30 minutes of inactivity. Sessions on the app last significantly longer.

Log in → on the payments page Go → select bKash → enter the amount → send payment to BD Game's bKash number → enter the transaction ID → confirm. Your balance will be updated in just 2–3 minutes.

Minimum deposit amount at BD Game ৳200 and minimum withdrawal ৳ 300. The maximum daily withdrawal depends on your VIP level. For details on the payments page View.

Typically 3–5 minutes withdrawals reach your bKash or Nagad account within the stated timeframe. If KYC verification hasn't been completed or for larger amounts, it may take up to 24 hours. If you run into any issues, at the Help Center report it immediately.

Yes. At BD Game, bKash, Nagad, Rocket and direct bank transfer. For full details on all payment methods, on the payments page You will receive.

First, refresh the page and wait 5 minutes. If the funds still haven't arrived, contact at the Help Center Let us know. We resolve issues within 15 minutes.

BD Game charges no processing fee for withdrawals. However, your mobile banking provider (bKash/Nagad) may apply a small fee as per their own policy.

No. For security purposes, withdrawals can only be made to a mobile banking account registered in your own name. This is a mandatory bd game policy to prevent money laundering.

Registration after registering, your first deposit will automatically 100% welcome bonus will be added. You can receive a bonus of up to ৳ 10,000. A 15x wagering requirement applies before the bonus can be withdrawn.

of your total weekly losses, 10% returned to you as cashback, automatically added to your balance every Monday. Cashback can be used just like a bonus.

Wagering means you must place a certain amount in bets before withdrawing a bonus. Example: a ৳1,000 bonus with 15x wagering requires ৳15,000 in total bets. These bets can be placed on any game.

Find your referral code in your profile. Share it with a friend and Registration and they make their first deposit, you'll receive ৳200 referral bonus.

Yes, most bonuses come with an expiry date. After the welcome bonus is credited, 30-day if wagering is not completed within the specified period, the bonus will be forfeited. Each offer has its own expiry terms stated separately.

Absolutely. Higher-tier members of the bd game VIP program enjoy: increased cashback rates, exclusive tournament bonuses, a dedicated account manager, and faster withdrawals.

Live betting lets you place bets in real time while a match is in progress. Log in to bd game and On the match odds page, Go to the Live tab to see ongoing matches and bet on your preferred odds. Odds update every second.

BD Game offers betting on 20+ sports, including: cricket, football, tennis, badminton, basketball, kabaddi and much more. Live Casino, slots, and lottery are also available.

Minimum Bet at BD Game ৳20 and maximum bet limits vary by match and market. Typically, up to ৳ 50,000 can be placed on a single bet. VIP members enjoy higher limits.

Bets generally cannot be cancelled after they are placed. However, certain markets offer a "Cash Out" option — allowing you to take a partial or full payout before the match ends.

If a match is cancelled entirely, BD Game refunds all bets placed on that match and returns the funds to your main balance. For partially played matches, outcomes are determined in accordance with international rules.

Live streaming at BD Game logged in Free for all members. You can watch any live match if you have a balance in your account or have made a deposit in the last 24 hours.

Yes. BD Game uses 256-bit SSL encryption. Your password, payment details, and personal data are fully encrypted and never shared with third parties. For more information, in our Privacy Policy. View.

Log in → Profile → Security Settings → Enable Two-Step Verification. After setup, you'll need to enter both your password and a one-time OTP sent to your mobile each time you log in. Enabling this is strongly recommended.

No bd game staff member will ever ask for your password or OTP — not by phone, email, or chat. If anyone does, it's a scam. Please at the Help Center Report it immediately and change your password.

• Change your password immediately
• Log out of all active sessions
• at the Help Center Open an Urgent Ticket
• If you notice any suspicious transactions, take screenshots

Log in → Profile → Responsible Gaming → Self-Exclusion. Choose a period from 6 months up to 5 years. Once activated, your account cannot be reopened until the selected period ends. For more details, Responsible Gaming page View.

Yes. at the Help Center You can request permanent account deletion. Make sure to withdraw all your balance first. Once deleted, the account cannot be recovered.