BD Game Privacy Policy — Your Data, Your Terms, we are only the custodians

BD Game collects only the minimum information strictly necessary to keep services running and deliver the best experience possible. A detailed breakdown is provided below:

BD Game never collects highly sensitive financial details such as your bank password, mobile banking PIN, or card number.

BD Game collects your information because our services simply cannot function without it. We never collect data without a clear reason. Below is an explanation of why each piece of information is needed:

• Account Creation & Management: Identity information is required to verify who you are and ensure secure login.
• Payment Processing: Financial information is used to process payments to the correct account and prevent fraud.
• Age Verification: Date of birth is verified to prevent access by anyone under 18 — this is our legal obligation.
• Customer Support: Your information is used to identify you during issue resolution and provide the right assistance.
• Security & Fraud Prevention: Login and transaction data are monitored to prevent account hacking, money laundering, and fraud.
• Legal Obligations: Certain data must be retained to comply with regulatory requirements and applicable laws.
• Platform Improvement: Anonymous usage statistics are analyzed to understand which features are most frequently used.

If you would like us to stop using your information for certain purposes, Help Center Let us know. Please note that restricting certain uses of your data may limit your access to some services.

BD Game never sells or rents your personal information. However, limited data may be shared with trusted parties to keep our services running:

• Payment Processors: bKash, Nagad, and other payment platforms receive only the information necessary to complete a transaction. They store this data in accordance with their own privacy policies.
• Game Providers: Third-party game providers (such as Live Casino suppliers) receive only the information necessary to manage game sessions.
• Security Service Providers: Fraud detection and cybersecurity firms analyze technical data to identify threats.
• Government & Legal Authorities: BD Game is legally required to disclose information when mandated by a court order or other legal obligation.

We have agreements in place with every third party that define the limits of how they may use your information.

BD Game does not retain any information longer than necessary. The general rules are:

• While Your Account Is Active: All information is retained for account management purposes.
• When Your Account Is Closed: Financial transaction records are kept for up to 5 years in accordance with legal requirements.
• Transaction Information: A minimum retention period of 5 years is mandatory under anti-money laundering laws.
• Marketing Information: If you cancel your subscription, it is deleted immediately.
• Technical Logs: Automatically deleted after a maximum of 90 days.

BD Game respects the following privacy rights for every user:

To exercise these rights, Help Center get in touch. BD Game will respond within 7 business days.

BD Game's website and app use cookies to enhance your experience. Below is an overview of the different types of cookies and which ones you can disable:

You can also manage cookies through your browser settings. However, disabling essential cookies will prevent login from working.

BD Game is strictly not for anyone under 18. Collecting information from children or minors is completely against our policy.

How BD Game verifies age:

• Date of birth is verified at the time of registration.
• Your national ID is verified at the time of withdrawal.
• In cases of doubt, additional age verification documents may be requested.

If you believe a child is using BD Game, please Help Center let us know.

BD Game uses multiple layers of security to keep your information protected:

• SSL/TLS Encryption: All website and app connections are encrypted.
• AES-256 Data Encryption: All stored data is encrypted to the highest industry standards.
• Two-Factor Authentication (2FA): An additional verification layer for account login.
• 24/7 Security Monitoring: Unusual activity is detected and flagged in real time.
• Firewall & DDoS Protection: Protection against external attacks.
• Regular Security Audits: Third-party security experts conduct regular security audits.

That said, no one can guarantee 100% security on the internet. You should also take a few precautions on your end:

• Use a strong password and never share it with anyone.
• If you notice anything suspicious, change your password immediately.
• Avoid betting over public WiFi.

BD Game may update this privacy policy as needed. When changes are made:

• For significant changes, at least 14 days' notice will be given in advance.
• You will be notified via SMS and app notification to your registered number.
• The "Last Updated" date at the top of this page will always be kept current.

If you do not agree to the updated policy, you may request to close your account. Continued use of BD Game after any changes will be considered acceptance of the new policy.

BD Game is always ready to handle any privacy-related questions, requests, or complaints. Here's how to reach us:

• Live Chat: Help Center— Live chat, 24/7.
• Email: support@bdgame-baji.com — Privacy requests are processed within 7 business days.
• Data Privacy Form: Help Center— fill out the form under the "Privacy Request" section.

We take every privacy request seriously. You will receive a reference number for your submitted request and be kept informed of its progress.